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What is the easiest way to find the best Doctors, and book an appointment?

A full solution to design a platform that serves and empowers patients in every step of their healthcare journey through data and knowledge.

CDoctor is a service product that allows users to find their nearby doctor and book an appointment. According to rating, preferences, gender, doctor’s degree and insurance.

Patients who are looking for a doctor will find and compare a massive number of doctors in a specialty. The platform offers doctors with rating and prices range, filtered by profession level and medical insurance.

Date

2023 - 2024

Role

Product Design, Visuals

Platform

Web & Mobile App

Link

2023 - 2024

Problem

Patients are suffering from spending a long time in doctors clinics and they are confusing which doctor is better, they want to pay in different methods cash or credit plus nowadays there are many patients already have medical insurance so they need to select specific doctors who accept or dealing with their medical insurance company.

Research
Findings

67% of users prefers a specific gender specifically in some impressive medical specialists.

74% of users prefers doctors who have high ratings of quality and clean clinic.

81% of users are so selective according to their medical insurance.

20% only who accept to change their schedule to go to the doctor, otherwise they looking for another doctor however it's not popular but can match their free time.

Challenges

There are many competitors have a product of the same service but the main pain point not covered yet.

How might we decrease the time that spent at the doctor?

how might we split the time of doctor visits into periods so we can mention each patient to a different period and give them a specific time to be at the clinic instead of an estimation period?

Solution

We will divide doctors time into periods based on the average time which each doctor spend with patients calculated by the back-office application and it synchronises with the end-user app to allow patients to select the suitable time to visit their doctor.

Ideas
 to
Action

User should be able to:

how might we split the time of doctor visits into periods so we can mention each patient to a different period and give them a specific time to be at the clinic instead of an estimation period?

Search for doctor for spesific specialist.

Select a doctor based on location, rating, gender and degree.

Select a doctor who provides the paient medical insurance

Search for doctor by name

Select a suitable  time slot from provided options.

Search for doctor for spesific specialist.

Register and login by email / mobile number.

Get notified before appointment by an SMS.

Review, rate and comment on doctor page

Reset and change password, and user details as well.

Wireframes

Some of wireframe for our porposal to acheive users goals specificly with booking doctor appointment scienario.

Icons

Custom icons for all specialities provided from our doctors.

Meet the Visual Design

Web Application

Home screen allows users to choose a speciality directly, no need to registration or login in to start booking journey.
The user can search for a specialty or go to search by doctor name.
The next is step is to choose a doctor according to user preferences, we list all doctors in the selected speciality and the user can toggle between options to find the highest rating, nearest, most professional and affordable doctor to visit.
The user can decide which time is suitable, book a visit and see some of featured images of doctor's clinic.
The user should confirm the appointment from this screen or change time slot.
Signup page.
Login page.
User's details page.
Editing mode of user's details.

Landing page

A landing page for doctors. It's a gate that describe what is the benefits of joining CDoctor.
Landing page for patient helps in social media campaigns. Every link in our campaign will redirect to this landing page to gather users information.

Web Blog

Mobile Application

Awareness Campaign

Engagement Social media posts

Email Templates

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Moataz Mustapha